1. Introduction

Cambridge Research Peptides (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, and protect any information you provide when using our website.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Contact information (such as phone number or WhatsApp number)
  • Email address (if provided)

Communication Data

  • Messages sent via WhatsApp or contact forms
  • Enquiry details regarding products or services

Technical Data

  • IP address
  • Browser type
  • Device information
  • Website usage data (cookies and analytics)

3. How We Use Your Information

We use collected information to:

  • Respond to enquiries and customer messages 💬
  • Provide product information and support 🧪
  • Improve website performance and user experience ⚙️
  • Process communication via WhatsApp or email 📱
  • Maintain internal records and service quality 📊

We do not sell or rent your personal data to any third parties.

4. WhatsApp Communication

If you contact us via WhatsApp, your phone number and message content may be stored for communication purposes.

We use WhatsApp solely as a communication tool to respond to enquiries and provide support.

5. Cookies

Our website may use cookies to improve browsing experience and collect basic analytics data.

Cookies help us:

  • Understand website traffic
  • Improve page performance
  • Enhance user experience

You may disable cookies in your browser settings at any time.

6. Data Security

We take reasonable steps to protect your personal data from:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Loss or misuse

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Respond to enquiries
  • Maintain business records
  • Comply with legal obligations

After this period, data is securely deleted or anonymised.

8. Third-Party Services

We may use trusted third-party services such as:

  • Website hosting providers
  • Analytics tools
  • WhatsApp messaging platform

These services may process limited data under their own privacy policies.

9. Your Rights

You may request:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your data (where applicable)
  • Information about how your data is used

To make a request, contact us via WhatsApp or email.